InHealth

2004 (1)

InHealth provides diagnostics and imaging services to the NHS and private hospitals and clinics, including MRI, CT, X-Ray, DXA, Nuclear Medicine, Mammography, Ultrasound, Interventional Cardiology, Audiology, ENT, Endoscopy and Physiological Measurement. (2) The company employs about 1000 people, including clinical specialists and patient referral teams. Its servicesare provided from over 280 locations in the UK and Ireland and they work with a significant majority of NHS Trusts in the UK covering over 200 hospitals and over 80 community health clinics. The company saw over 500,000 patients in 2011. InHealth is a Choose and Book provider, fully integrated with the NHS Image Exchange Portal (IEP). (3) InHealth’s Preventicum subsidiary conducts private health check-ups, including full MRI scan. (4) 

InHealth’sbusiness strategy has included aquiring existing diagnostic companies such as Preventicum and Vista Diagnostics. Some subsidiaries of the InHealth Group include, Molecular Imaging Solutions Ltd, Euroclinics UK Ltd, Preventicum UK Ltd, e-Locum Services Ltd and Vista Diagnostics Ltd. Most recently in February 2012 InHealth acquired 76% of Prima Diagnostics. (5)

In the company’s annual accounts, director and CEO Richard Bradford states “we believe that the market opportunities within the diagnostics sector continue to be significant albeit the market is currently fragmenting as services are being reconfigured between primary and secondary care. We believe the advent of AQP procurement for GP Direct Access Services will allow us to expand our strong position in the South East to other parts of the UK.” (5)

InHealth’s accounts for the financial year end September 2011, the most recent available, give the company revenue of £63.2 million with profit of £2.4 million. The company paid £1.4 million in tax. In 2010/11 InHealth recieved over £10 million from the Department of Health for work carried out on behalf of the NHS (5,6)

InHealth is a private company owned by The Damask Trust, the trustees of which are Ivan Bradbury and the Embleton Trust Corporation Ltd. (5)

During 2010/2011 InHealth provided over 400,000 diagnostic tests of which over 80% were for NHS patients. Contracts reported by InHealth include the following (5,8):

NHS PET/CT South – Delivers 10,000 scans per year from 18 locations on behalf of the Department of Health.
London NHS Diagnostic Service – Delivers a range of 10 diagnostic tests from over 60 locations
NHS Leicestershire and Rutland – Provided Echocardiography and BNO services to GP's within this PCT for over 4 years.
Southampton ENT – Provides audiology and ENT service to Southampton City patients. Also provides MRI, X-Ray, Ultrasound and Audiology as part of the local AQP.
York DXA (AQP) – Offers patients in York and surrounding areas DXA scans as an alternative to nearby hospitals.
Derby/Peterborough (AQP) – Provides patients with access to audiology, assessment, hearing aid fitting and on-going repairs/maintenance.

Care Quality

Independent research organisation WeQ4U investigated call centre waiting times for a number of UK companies from various sectors. InHealth Netcare which is used by healthcare professionals to retrieve patients test results ranked as the worst company with delays of up to 74 minutes. (9)

Other concerns of note

Questions have been raised over the extent to which preventive diagnostics, such as those carried out by InHealth’s subsidiary Preventicum, actually benefit patients with some arguing that in many cases they are unnecessary. Consumer group Which? has argued that some tests "are likely to cause more harm than good, some give widely inconsistent results and little useful information, and some detect disease when it's not really there.” They add that "false results cause worry, more investigations, and even unnecessary treatment - at a cost to the individual or the National Health Service”. (10)


  

  1. http://wck2.companieshouse.gov.uk/5549f846ccb40a226eb8ee4bfcb98519/compdetails

  2. http://www.nhs.uk/Services/Trusts/Overview/DefaultView.aspx?id=183

  3. http://www.inhealthgroup.com/about

  4. http://www.preventicum.co.uk/default.asp

  5. Annual accounts for InHealth Group Ltd for the financial year 2010/2011 obtained from UK Companies House, November 2012

  6. http://www.guardian.co.uk/healthcare-network/2011/oct/12/department-for-health-supplier-profiles-2

  7. http://www.inhealthgroup.com/about/company-structure/senior-management-team

  8. http://www.inhealthgroup.com/community-healthcare/our-experience

  9. http://www.telegraph.co.uk/travel/travelnews/9206892/EasyJet-and-BA-call-centres-criticised.html

  10. http://news.bbc.co.uk/1/hi/business/4790473.stm

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