Now GP (Now Healthcare Group)

NowGP is a virtual GP service via smartphone app that can provide users with consultations and guaranteed next-day delivery of medicines to their home or office. As part of the Now Healthcare Group, NowGP allows patients to access fast diagnosis from qualified GPs through video call services.

It is a brand within Now Healthcare Group (NHG) who provide digital healthcare services.

NHG was incorporated in November 2014, according to Companies House, founded by Lee Dentith who remains their CEO.

As of April 2017, according to Endole Suite, the company had £4.12 million cash in the bank and net assets of £2.08 million.

Crunchbase shows that NHG received a £4 million investment from Medicash. Medicash are one of the oldest and largest healthcare cash plan providers in the UK, with over 200,000 policyholders across the UK. Sue Weir, Chief Executive of Medicash is a Director of NHG.

The £4 million investment and partnership with Medicash will enable the business to further develop its artificial intelligence and machine learning offering through its mobile app products and its online pharmacy, enabling the faster development of auto diagnoses and medicine adherence solutions.

Now GP’s website also states: ‘We are looking to open discussions with potential investment partners to help us push further boundaries and reinvent the way the public access healthcare. Now GP wants to partner with businesses and individuals who are committed to driving innovation and maximising the opportunities presented to us through state-of-the-art technologies to deliver revolutionary platforms on an international scale.’

NHG registered business number: 09297453

NHG provides digital healthcare services through its brands Dr Now, Now GP and Now Pharmacy.  NHG provides telehealth services and currently covers over two million people through partnerships with Cigna, Thomas Cook (internationally) and the Schools Advisory Service. Through these partnerships, NHG works with clients including Apple (Europe), IBM and Standard Life.

NowGP is a virtual GP service via smartphone app that can provide users with consultations and guaranteed next-day delivery of medicines to their home or office. As part of the Now Healthcare Group, NowGP allows patients to access fast diagnosis from qualified GPs through video call services.

NowGP was inspected by the Care Quality Commission in June 2017 which found the services to be safe, effective, caring, and responsive and well-led in accordance with the relevant regulations. This is one of the first 2 digital GP services to pass the CQC investigation.

The company intends to further develop its private medical insurance offering and also its soon-to-be launched new NHS medicine adherence and fulfilment app, providing a potential 15 million users with chronic care conditions to free access to medical professionals through an app-based healthcare platform.

In April 2018, Now Healthcare Group and Aviva announced a new partnership to offer large corporate health insurance customers access to over 1,000 general practitioners. They plan to create a mobile app called Aviva Digital GP, which will let customers book video consultations with general practitioners, get remote diagnoses, and obtain advice on simpler medical queries.

In 2017, Now Healthcare Group announced it was to launch an NHS Care Platform that will treat more than 15 million NHS patients with a primary healthcare and pharmacy platform.

Working with qualifying NHS Clinical Commissioning Groups, surgeries and practices, Now NHS will deliver more convenient and accessible healthcare to patients with chronic care conditions.

The care will be free of charge for the patients and delivered through the “all-in-one” primary care mobile app and online service.

It has an NHS-approved pharmacy solution that allows next-day medicine delivery nationwide.

NHG has also signed a contract with the NHS to ensure the same quality of service is delivered across the country.

In March 2018, Now GP (along with Babylon Health) were removed from the NHS Apps Library amid concerns from GPs about their inclusion. NHS Apps Library is currently a beta site which means it is an early version of a site that is still being tested. The aim of the site is to help patients find the digital tools to manage and improve their health.

GPOnline criticised the website for promoting the app as it charges patients for accessing GP appointments remotely. GPC chair Dr Richard Vautrey said at the time that the library was ‘fundamentally flawed’ if it was directing patients to private providers.

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