Patients have been “put at serious risk of harm” by the failure of a £330m outsourcing exercise which NHS England contracted to the private firm Capita in a bid to cut costs, the National Audit Office has warned.
Women were dropped from national cervical cancer screening programmes and medical records and supplies have gone undelivered because of NHS England’s “deeply unsatisfactory” contract, it said in a report.
In a damning review the auditors lamented the outsourcing failure of another major public contract, saying neither the NHS nor Capita understood the complexity of the service.…read more
