HSJ reports that the consultancy firm Accenture is very likely to face “big penalties” after a software upgrade led to the complete shutdown of the NHS email service. A well … Read more
Bureaucracy
Virgin Care has terminated large parts of a controversial prime provider contract in the West Midlands, HSJ can reveal Following an 18-month dispute with East Staffordshire CCG, Virgin Care has terminated … Read more
A large NHS body has spent millions of pounds on management consultants for a plan designed to save money – but which could cost more than £1bn to put into practice. Over … Read more
Patients have been “put at serious risk of harm” by the failure of a £330m outsourcing exercise which NHS England contracted to the private firm Capita in a bid to cut costs, the National Audit … Read more
Since being outsourced by Capita in September 2015, Primary Care Support England (PCSE) has had increasing problems. To target improvements within the service, NHS England had a management watch team. … Read more
NHS England continues to receive between 5,000 and 10,000 items of clinical correspondence a month that have been sent in error by GP practices to Capita, according to a report by … Read more
Emis notified investors that it is due to receive penalties “in the order of upper single digits of millions of pounds” after failing to meet requirements in it’s GP system … Read more
A legal dispute between Virgin Care and six Surrey clinical commissioning groups has been resolved – with an apparent payment by the NHS to the company. The litigation – over … Read more
Labour is demanding an inquiry into how trainee GPs did not receive their salaries from a private firm that is meant to pay them on behalf of the NHS. Jonathan Ashworth, … Read more
Virgin Care has demanded more money for a controversial prime provider contract it signed with commissioners in Staffordshire last year, HSJ has learned. East Staffordshire Clinical Commissioning Group has said it is … Read more
A private provider has launched legal proceedings against eight NHS commissioners after losing a bid for a £82m children’s community services contract. Virgin Care Services Limited issued court proceedings in … Read more
GP support services remain a ‘chaotic mess’ despite nearly a year passing since NHS England outsourced the services to Capita, the GPC has warned. The GPC said that the Government … Read more
Vital primary care support services are in “meltdown” after NHS England contracted them out to Capita last year, prompting anger among providers toward the contractor and the national body. The … Read more
The GPC has told NHS managers that every practice should be compensated for the significant extra workload they have had to take on as a result of the ‘systematic failure’ … Read more
A legal challenge from a private provider has forced commissioners to undertake a full procurement process for several GP services in Hull. As part of a wider plan for primary … Read more
