In May 2022 Omnes Healthcare Ltd was acquired by Evergreen Health Solutions, the latest in a series of takeovers and financial deals since it began life as Concordia Healthcare. Omnes continues to operate under this name and as Community Outpatients.
Omnes Healthcare was formed in August 2019 when it took over the assets of Concordia Healthcare. The company has a number of NHS contracts. As Omnes Healthcare it operates four primary care centres and as Community Outpatients it has contracts for a number of ENT, dermatology and cardiology services.
Strategy
In May 2022, Omnes Healthcare Group was acquired by Evergreen Health Solutions, which operates as the Evergreen Life group of companies. Evergreen Healthcare Solutions is a UK-based provider of healthcare software. The company has developed the Evergreen Life app, through which people can develop a personalised health record incorporating data from numerous sources, including from their GP, hospital visits, data people have entered, and DNA tests. It provides medical services and consultancy to hospital trusts and primary care.
The Omnes brand continues to be used for primary care practices and Community Outpatients for its other contracts.
Omnes began life in 2019 when Concordia Group was restructured and renamed Omnes Healthcare Group. This followed a period of financial difficulties, which included the subsidiary Concordia Specialist Care Services going into liquidation. From the company's website in April 2023, the only business that Omnes Group appears to conduct under the Omnes brand is four primary care practices, which also include GP trainers and specialist community services. It's other businesses are covered by the subsidiary Community Outpatients with its own website.
The company's reputation was tarnished by its behaviour in the dermatology contract in North East Essex, which it gave 5 days notice of leaving. The contract was with Concordia Specialist Care Services which was put into liquidation after leaving the contract. The owners of the parent company Concordia Healthcare Holdings LLP, Tony and Adam Hurd, were able to move the company's assets into the Omnes Healthcare Group, a rebranded Concordia. When the administrators came to wind up the assets of Concordia Specialist Care Services in order to pay creditors, they reported that the organisation's “physical assets and NHS contracts” had been “sold” to a “connected company”, known as Omnes Healthcare Ltd. As a result the administrators report notes that there are no assets to pay the many sole practitioners and GP surgeries, hospitals, CCGs and the NHS Business Services Authority that among the unsecured creditors owed a total of £4.3 million by the company.
On the company's website, however, it boasts that:
"We aspire to be the UK's leading champion of patients, commissioners and employees by delivering services that are clinically excellent, that reach all walks of life, and that make the best use of public money. We will evolve to meet the ever changing needs of the NHS, our employees will be proud to deliver patient-centred, responsive care, and the NHS will be better for it."
Financials
In May 2022 Omnes was acquired by Evergreen Health Solutions Ltd, which is owned by AS Critchlow (majority shareholder), with SK Dorrell and AK Muir-Simpson as the other two directors. The company is a UK-based provider of healthcare software. The company has developed the Evergreen Life app, through which people can develop a personalised health record incorporating data from numerous sources, including from their GP, hospital visits, data people have entered, and DNA tests. It provides medical services and consultancy to hospital trusts and primary care.
Omnes turnover in the 12 month period to June 2023 rose to £27.6 million from £25 million in 2022. Profit after tax in 2023 was £615,157, down from £4.2 million in 2022. All the company's revenue was from contracts in the UK.
In August 2024, the Omnes Healthcare subsidiary Community Outpatients still had its own website, with the company listed as an Evergreen Life company. Omnes Healthcare is still an active company with Toby Hurd and Adam Hurd as directors, plus four other directors.
Financial history
From documents filed on Companies House it is clear that in May 2019 the parent company of Concordia Healthcare, Concordia Healthcare Holdings LLP owned by Tony and Adam Hurd, changed its name to Omnes Healthcare Holdings LLP. Prior to this the subsidiary Concordia Specialist Care Services was put into liquidation. When the administrators came to wind up the company's assets in order to pay creditors, they reported that the organisation's “physical assets and NHS contracts” had been “sold” to a “connected company”, known as Omnes Healthcare Ltd. As a result the administrators report notes that there are no assets to pay the many sole practitioners and GP surgeries, hospitals, CCGs and the NHS Business Services Authority that among the unsecured creditors owed a total of £4.3 million by the company. Concordia Specialist Care Services pulled out of its contract to supply dermatology services in NE Essex in May 2019 giving five days notice.
In August 2019 Omnes Healthcare Topco Ltd and Omnes Healthcare Bidco Ltd (now Omnes Group Ltd) were both incorporated. The directors and owners of Omnes Healthcare Holdings LLP , Toby Hurd and Adam Hurd, are now directors of Omnes Group Ltd, along with four other directors.
In October 2020 according to Companies House all the subsidiaries of Concordia Healthcare - Community Outpatients Group Ltd; Community Outpatients MSK Ltd; Community Outpatients ENT Ltd; Community Outpatients Cardiology Ltd; Community Outpatients Diagnostics Ltd; Community Outpatients Dermatology Ltd; Community Outpatients Ultrasound Ltd; Concordia Community Outpatients Ltd - were all dissolved.
Contracts
From the company's website in August 2024, the Omnes Group lists nine primary care practices, which also include GP trainers and specialist community services:
- Porters Avenue Doctors Surgery, Dagenham
- Child and Family Centre, Barking
- Parkside Medical Centre, Camberwell
- Tessa Jowell GP Surgery, East Dulwich, London.
- Sidings Medical Practice, Boston, Lincolnshire.
- Greenwich Peninsula Practice, Greenwich, London.
- Rainham Health Centre, Rainham, London.
- Five Elms Medical Practice, Dagenham, London.
- The Forest Surgery, Walthamstow, London.
Previously, as Concordia Healthcare the company won several contracts in ENT, oral surgery and dermatology. These contracts are run under the company name Community Outpatients. According to the website, Community Outpatients, the company still has a number of contracts for these services.
In June 2021, Omnes was listed on the NHS Increasing Capacity Framework valued at a collective £10 bn and lasting four years.
ENT services
The website lists Community Outpatients as a provider of ENT services in Sussex, West Hampshire, City & Hackney, Haringey, Barnet, Cambridgeshire and Peterborough, Mid and South Essex, and Staffordshire.
In 2016 Concordia won a contract worth £3 million to provide a Community ENT, Earwax and Audiology Service in Barnet.
In 2015 Concordia won a contract worth over £7 million for the provision of a community Ear, Nose and Throat (ENT) service in West Hampshire.
Dermatology services
The website lists Community Outpatients as a provider of dermatology services in Manchester, Wolverhampton, Kent, Hounslow, and Hillingdon.
In July 2017 Concordia began a contract in North East Essex for integrated dermatology services. This five year contract was reduced by the CCG to two years in October 2018 and was due to end in July 2019. In May 2019, Concordia terminated the contract and ceased providing the service with just five days notice to the CCG. The CCG told HSJ that no formal reason was given for the termination. An NHS provider had to take over the services.
In 2015 Concordia won a contract to provide a Dermatology CATS Service in Manchester.
In 2014 Concordia won a contract to provide community dermatology services in Wolverhampton.
In early May 2019, the subsidiary Concordia Specialist Care Services Ltd responsible for dermatology services was put into administration and ceased providing services. The dermatology services are now run by Community Outpatients.
Cardiology
The website lists Community Outpatients as a provider of cardiology services in North East London.
Concerns
Financial instability
The very sudden termination of the contract for dermatology in North East Essex in May 2019, led the HSJ to question whether the company was going through a difficult financial time. The company denied this was the case and put it down to "restructuring."
In late June 2019, it was revealed in the HSJ, that the reason for the termination of the NE Essex contract was indeed financial difficulties. Concordia Specialist Care Services, the subsidiary responsible for dermatology services, was put into administration owing £4.3 million to creditors, including sole practitioners, GP surgeries, CCGs, NHS Business Services Authority and hospital trusts. The assets of the subsidiary had been sold to the parent company Omnes Healthcare and Concordia Specialist Care Services was recorded as having zero assets with which to pay creditors, according to the administrators.
Care quality
In October 2023, HSJ reported that Mid and South Essex Foundation Trust had recently discovered at least 1,000 cases were being returned to the trust from Omnes Healthcare following “complications” with the ENT pathway.
The trust CEO Matthew Hopkins told a board meeting “I think other parts of the country, like us, are seeing independent sector providers in some cases overpromising and underdelivering. The consequence of that is what we’ve seen in the ENT example.”
Omnes disputed at least 1,000 patients were returning to the trust because it had incorrectly recorded waiting times in the ENT pathway.
The CQC issued a highly critical report on the dermatology service run by Concordia in North East Essex in October 2018. This was considered to be the reason for the reduction in contract length from five to just two years.
The report followed an inspection by the regulator of Fryatt Hospital, the base for the Concordia service, in mid 2018. The CQC report noted: “Standards of hygiene and cleanliness in a number of areas did not comply with national standards, medication was out of date, specimens were inappropriately stored in a medication fridge and Concordia staff were unaware of how to access organisational policies.”
