Two contracts for contact tracers with Serco and Sitel have been extended by six months by the Department of Health and Social Care for an additional cost of £168m. Serco … Read more
Sitel
The Independent has learnt that at a “critical juncture” in the pandemic, thousands of clinical staff working on contact tracing for the government’s test and trace service will be axed. The … Read more
The Guardian reports that the government’s £22bn test-and-trace system has failed to reach more than 100,000 people exposed to coronavirus in England’s worst-hit areas since the second wave began with … Read more
George Monbiot exposes how Serco and Sitel has promoted teenagers and students employed to do the simplest job in the tracing chain, calling those who have been identified as contacts … Read more
Leaked emails and texts seen by The Lowdown and other news sites have revealed moves to bolster the clinical tier of the government’s contact-tracing programme with untrained staff from outsourcing … Read more
It appears nothing succeeds more than failure. Serco, one of the two corporations with key contracts to deliver the shambolic UK “test and trace” system has picked up another extension … Read more
The Doctors’ Association has criticised the coronavirus testing system as “an utter shambles” after collecting a dossier of cases where the system has led to long journeys and considerable waits … Read more
The UK’s test-and-trace system for coronavirus has a backlog of nearly 200,000 swabs, resulting in samples being sent to laboratories in Italy and Germany as the Government’s privately run system struggles … Read more
The centralised test and trace system run by companies, like Serco and Sitel, is cutting 6,000 contact tracer jobs and allocating roles to regional teams to work with councils. This … Read more
Allyson Pollock, clinical professor of public health at Newcastle University and author of NHS plc: the Privatisation of Our Health Care, discusses why the government’s test, track and trace system, … Read more